TELUS does away with activation and renewal fees

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Oct 152012
 

TELUS MobilityAs expected, TELUS today announced it has done away with both the CA$35 activation fee for new customers and its $25 renewal fee for existing customers.

“The wireless industry and competitive landscape have changed over the years and with that, our customers’ needs have evolved,” said Brent Johnston, vice-president, Mobility Solutions, TELUS. “Our customers have told us they feel activation and renewal fees are unfair. We have been listening and that’s why we’re giving them exactly what they’ve asked for.”

At the same time, TELUS announced that it will begin charging CA$10 for SIM cards starting on November 1st. This new charge had originally been included in the activation and renewal fees. A new SIM card will only be required when a customer does not already have one for their device.

TELUS is the first of the Big Three Canadian carriers to phase these fees out. It remains to be seen if Bell and Rogers will follow suit.

Read more: TELUS

TELUS launching Samsung Galaxy Note II on October 30th

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Oct 112012
 

TELUS is among the Canadian carriers that have announced they will offer the Samsung Galaxy Note II. Until today, there were no details as to when it would launch. TELUS today revealed that it will launch it on October 30th.

Samsung Galaxy Note II at TELUS

Combining the latest smartphone functionality and an ultra sleek tablet design, The Samsung Galaxy Note™ II offers the best of both worlds in one mobile device. Watch videos, view photos, and browse in stunning high definition on its huge 5.5” screen. Communicate more easily and accurately on the touchscreen with the improved Samsung S Pen. And do it all faster with a powerful quad Core processor running Android 4.1 Jelly Bean.

We can expect similar launch dates from other carriers. Now if we could only get pricing details…

Read more: TELUS

Oct 112012
 

If you’re looking to activate or renew with TELUS in the next few days, you may want to hold off for a few days. Two TELUS fees are about to vanish. The carrier will stop charging the CA$35 Activation Fee and CA$25 Renewal Fee as of October 15th. It’s part of their “journey to put Customers First.”

TELUS eliminating Activation Fee and Renewal Fee

MobileSyrupbroke the story earlier today. Official confirmation from TELUS followed shortly after via Twitter.

TELUS is the first of the Big Three Canadian carriers to roll this out. Let’s see if the competition follows suit.

Read more: MobileSyrup and TELUS [via Twitter]

TELUS launches LTE in Camrose and Wetaskiwin, Alberta

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Oct 092012
 

TELUS MobilityJust days after announcing the expansion of its LTE network in a number of communities across British Columbia, Alberta, and Ontario, TELUS is at it again. The carrier today announced that two more Alberta communities are now covered by its LTE network.

“TELUS is committed to offering the best customer experience and launching our 4G LTE service in Camrose and Wetaskiwin is an excellent example of how we’re doing that,” said Derek Keturakis, TELUS general manager of Customer Solutions Delivery for the community. “With a 4G LTE device, our customers can enjoy the fastest wireless technology available in the world today – we are continuing to expand this new technology, community by community, so that by the end of the year more than 80 per cent of Alberta residents are expected to have access. It’s an ambitious undertaking.”

TELUS will also expand LTE coverage to Lethbridge and Fort McMurray by the end of the year.

If you’re thinking of a new LTE device, TELUS will soon be offering both the HTC One X+, Samsung Galaxy Note II, and the LG Optimus G as well.

Read more: TELUS

TELUS expands LTE coverage in British Columbia, Alberta and Ontario

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Oct 062012
 

TELUSTELUS yesterday announced the expansion of its LTE network in a number of provinces. Customers with LTE devices will now see peak download speeds of up to 75Mbps with average speeds falling between 12 and 25 Mbps in the following areas:

  • British Columbia:
    • Kamloops
    • Prince George
    • South central Vancouver Island, including Greater Victoria, Nanaimo, North Saanich, Sydney, Lantzville and Gabriola Island
    • Vernon, Armstrong, and Enderby
  • Alberta:
    • Grande Prairie
    • Red Deer
  • Ontario:
    • Windsor and Essex County

With these announcements, TELUS now covers 65% of Ontario’s population. It also plans to offer LTE coverage to 80 per cent of Alberta’s population and 90% of British Columbians by the end of the year.

Along with these announcements, TELUS also confirmed that it will carry the just announced HTC One X+.

Read more: TELUS

TELUS extends 4G wireless coverage to Brandon, Manitoba

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Oct 012012
 

TELUSTELUS today announced the launch of its HSPA+ network in Brandon, Manitoba. It also covers surrounding communities including Carberry, Austin and MacGregor.

“Through the continued expansion of our network in Manitoba, we are able to provide even more customers with a new choice for their wireless service,” said Brent Johnston, vice-president of Mobility Solutions at TELUS. “TELUS is committed to providing our customers in Manitoba and across Canada the best wireless experience in urban and rural areas from coast to coast, and we are thrilled to offer our customers in Brandon access to our blazing fast 4G network.”

Delivering download speeds of up to 42Mbps (with expected average speeds of 7 to 14 Mbps), TELUS’ 4G wireless network now reaches about 73 per cent of Manitobans.

The announcement today is part of the CA$7 million investment that TELUS is making in 2012 to improve its wireless service in Manitoba.

Read more: TELUS

TELUS expands LTE network along BC’s Sea to Sky Highway

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Sep 262012
 

TELUSTELUS today announced that it has expanded 4G LTE coverage along the Sea to Sky Highway and to Whistler, Squamish, and Pemberton. It now offers 4G LTE coverage throughout the Lower Mainland and Fraser Valley, from Whistler to Tsawwassen out to Hope.

“We are committed to offering you the best customer experience. A key part of that promise is bringing our 4G LTE service to the Sea to Sky and numerous other B.C. communities,” said Mike Black, TELUS vice-president of Customer Solutions Delivery. “With an LTE device our customers can enjoy the fastest wireless technology available in the world today – we are continuing to expand this new technology, community by community, so that by the end of the year nearly 90 per cent of B.C. residents are expected to have access. It’s an ambitious undertaking.”

The news follows this summer’s announcement that TELUS had expanded its 4G LTE network across Metro Vancouver.

The TELUS LTE network offers peak download speeds of up to 75Mbps with average speeeds in the range of 12 to 25 Mbps.

Read more: TELUS

Samsung Galaxy Note II coming to multiple Canadian carriers

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Sep 242012
 

Samsung Galaxy Note IIWhen Samsung Canada confirmed that the Galaxy Note II would be launched in Canada later this year, it did not provide any details as to who would off it. That changed today with a quick tweet revealing that a number of carriers are onboard to carry Samsung’s latest phablet.

“Samsung continues to innovate the GALAXY Note product family with the Samsung GALAXY Note II, which enables users to create content and share like never before,” said Paul Brannen, Vice President, Enterprise Business Solutions at Samsung Canada. “We are thrilled to work with our carrier partners to deliver a device that allows Canadians to maximize their productivity in the workplace and on-the-go.”

Carriers that will carry the Samsung Galaxy Note II are:

Still missing is specific availability and pricing details.

Read more: Samsung Canada and Samsung Canada [via Twitter]

Apple iPhone 5 goes on sale

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Sep 212012
 

Today is the day that the Apple iPhone 5 goes on sale. Hopefully you pre-ordered it or are already in a line-up (or even already have it) as Apple looks to have another record seller on its hands. It received 2 million pre-orders in the first 24 hours alone and online orders now show availability in three to four weeks.

In Canada, the iPhone 5 is available directly from Apple. The 16GB model sells for CA$699.00, the 32GB for CA$799.00, and the 64GB for CA$899.00. It will be tied to a carrier upon purchase.

Carrier pricing starts at CA$179 (or a few pennies more) for the 16GB model with a three-year contract. The 32GB model sells for CA$279 and the 64GB one for CA$379, again with three-year contracts. Bell, Fido, Koodo, Rogers, TELUS and Virgin Mobile are all selling it as of today.

It will also be available from a number of retailers such as Best Buy.

MTS and SaskTel will both launch the iPhone 5 on October 28th.

In the US, it sells for US$199 for the 16GB model, US$299 for the 32GB model and US$399 for the new 64GB model with a two-year contract through AT&T, Sprint, and Verizon.

LG Optimus G coming to Canada this fall

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Sep 192012
 

LG Optimus GLG Canada today announced that its latest flagship, the LG Optimus G is coming to Canada this November.

“The cutting edge design and power of the LG Optimus G will set a new bar for smartphones in Canada,” said Geoffrey McMurdo, Vice President Mobile Communications, LG Canada. “This device brings the best design and functionality into one device – a device that, for many, will be more powerful than their home computer.”

LG Optimus specifications:

  • Processor: 1.5GHz Qualcomm Snapdragon S4 Pro (APQ8064)
  • Operating system: Google Android 4.0 Ice Cream Sandwich
  • Cellular connectivity: 4G LTE/ 3G / 2G
  • Other connectivity: A-GPS, Wi-Fi, Bluetooth 4.0, DLNA, NFC
  • Display: 4.7-inch WXGA (1280×800) IPS+
  • Input: Capacitive touchscreen
  • Memory: 2GB RAM
  • Storage: 32GB onboard
  • Rear-facing camera: 13MP
  • Front-facing camera: 1.3MP
  • Battery: 2,100mAh
  • Dimensions / weight: 131.9 × 68.9 × 8.45 millimeters / 145 grams

Rogers will be the exclusive carrier of a 2600MHz-enabled model. Not only will it be Canada’s first 2600MHz-enabled LTE smartphone, but it will support maximum theoretical LTE download speeds of up to 100Mbps.

Bell, Rogers, and TELUS will all offer the LG Optimus G. It will also be available through a number of retailers such as Best Buy, Tbooth wireless, and WIRELESSWAVE.

Pricing information was not announced today.

Read more: LG Canada and Rogers

Where to pre-order your Apple iPhone 5 in Canada

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Sep 142012
 

Apple iPhone 5Have you pre-ordered your iPhone 5 yet? If you chose sleep over staying up until 03:01 AM EST, here is where you can pre-order it:

  • Apple: Unlocked starting at CA$699 for the 16GB model
  • Bell: Starting at CA$179.95 with a three-year contract for the 16GB model
  • Fido: Only the 16GB model is offered at at CA$179.00 with a three-year contract
  • Koodo: Not available yet
  • Rogers: Starting at CA$179.00 with a three-year contract for the 16GB model
  • TELUS: Starting at CA$179.00 with a three-year contract for the 16GB model
  • Virgin Mobile: Starting at CA$179.95 with a three-year contract for the 16GB model

Pricing for the 32GB and 64GB models comes in at CA$279 and CA$379 respectively, both with a three-year contract.

If you choose to skip the pre-order step, the iPhone 5 will be available as of September 21st. Be prepared for to line up for it though.

Apple iPhone 5 pre-orders start at 12:01 AM PST September 14th

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Sep 132012
 

Apple iPhone 5Yesterday, Apple unveiled the iPhone 5 and announced that it would begin to take pre-orders on September 14th for Canada and the U.S. (and a number of other countries). The only missing detail was exactly what time would pre-orders begin. We now know that they will start at 12:01AM PDT (or 03:00AM EST).

It will be possible to pre-order the Apple iPhone 5 either directly through Apple or via Canadian carriers that are confirmed launch partners, namely Bell, Fido, Koodo, Rogers, TELUS, and Virgin Mobile.

If staying up late to place your pre-order is not your cup of tea, you will be able to pick up the iPhone 5 starting on September 21st. Be prepared to wait in line though…

The Apple iPhone 5 will sell for CA$699 for the 16GB model, CA$799 for the 32GB model, and CA$899 for the 64GB model with no contract directly from Apple.

Update: Bell has given us the first clue as to contract pricing in Canada. It will start at CA$179.95 with a three-year contract presumably for the 16GB model.

Bell pricing for Apple iPhone 5

Read more: Bell

Apple iPhone 5 coming to Canada September 21st

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Sep 122012
 

Apple iPhone 5As expected, Apple today announced the iPhone 5. During the presentation, it also confirmed that it will be coming to a number of Canadian carriers. With support for LTE as well as HSPA+ and 42Mbps DC-HSPA+, Apple confirmed that Bell, Fido, Koodo, Rogers, TELUS, and Virgin Mobile would all carry it starting on September 21st.

The Apple iPhone 5 will sell for CA$699 for the 16GB model, CA$799 for the 32GB model, and CA$899 for the 64GB model with no contract. Pre-orders will begin on September 14th with availability to follow starting on September 21th. Bell, Rogers, and Virgin Mobile have already confirmed that they’ll take pre-orders through their sites as well.

Read more: Apple

TELUS expands 4G LTE network across Metro Vancouver

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Aug 092012
 

TELUSTELUS today announced that it has expanded its LTE network coverage from the core Vancouver area to include Burnaby, New Westminster, West Vancouver, North Vancouver, and South Delta.

“We are committed to offering you the best customer experience and launching our 4G LTE service across Metro Vancouver and in numerous other B.C. communities is an excellent example of that,” said Mike Black, TELUS vice-president of Customer Solutions Delivery in B.C. “With an LTE device our customers can enjoy the fastest wireless technology available in the world today – we are continuing to expand this new technology, community by community, so that by the end of the year nearly 90 per cent of B.C. residents are expected to have access. It’s an ambitious undertaking.”

TELUS announced back in March that it would invest CA$3 billion over the next three years in British Columbia. Part of that investment had been earmarked to expand its LTE network in the province.

TELUS’ 4G LTE offers peak download speeds of up to 75 Mbps with average speeds falling in the 12 to 25 Mbps range.

Read more: TELUS

4G LTE BlackBerry PlayBook now available in Canada

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Aug 092012
 

RIM BlackBerry PlayBookAs expected, today is the day that the 4G LTE BlackBerry PlayBook tablet became available in Canada. All three national carriers, Bell, Rogers, and TELUS, are offering it as of today.

Aside from the additional LTE connectivity, there are only a few differences between this model and the Wi-Fi-only models. Th4e 4G LTE model comes with a faster 1.5GHz dual-core processor and is only available with 32GB of onboard storage. It also comes with PlayBook OS 2.0.1 pre-installed (the update is also available as a maintenance update for the Wi-Fi PlayBook).

Both Bell and Rogers offer the 4G LTE BlackBerry PlayBook for CA$349.99 with a three-year contract. All three carriers are also offering it for CA$549.99 with no contract.

Read more: Bell, Rogers, and TELUS