Rogers to launch new U.S. data roaming plan this spring

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Feb 102013
 
Rogers Communications

Rogers on Friday announced that it will soon launch a new roaming rate for customers travelling to the United States. The CA$7.99 pay-per-use plan will give customers 50MB of data in a 24 hour period while they are travelling in the U.S. Rogers estimates that this is nearly twice the average customer’s daily domestic usage and should be enough for about 50 maps, 200 web pages, 1,000 emails or over 5,000 tweets.

“Our customers have consistently told us they want certainty and peace of mind when using their wireless devices to access the Internet while travelling,” said Raj Doshi, Rogers Senior Vice President of Products. “Canadians’ connected habits are evolving, and our new roaming model is an important step in addressing the changing needs of our customers. With this simple and affordable roaming rate, customers will be able to use their devices while travelling just as they would at home.”

To help customers manage their roaming costs, alerts will be sent out before the 50MB threshold is reached.

The new Rogers U.S. data roaming plan will launch this spring.

Read more: Rogers

TELUS Mobility introduces new wireless plans

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Nov 072012
 

TELUS MobilityNot to be left out after both Bell and Rogers unveiled new wireless plans, TELUS followed suit and announced new unlimited talk and family share wireless plans. As with their competitors, they stress that the new plan structure is now simpler:

“At TELUS we are continously looking for ways to make the customer experience better and ensure we are providing our new and existing customers with clear and simple plans that are transparent and easy to understand,” said Brent Johnston, vice-president, Mobility Solutions, TELUS. “Our new rate plans deliver the value that customers want including unlimited local talk and text, Caller ID and Voice Mail, along with features like sharing data among family members on the same account.”

Here are the new plans:

Rate Plan Local Talk & Text – 1GB Share Local Talk & Text – 3GB Sharen Local Talk & Text – 5GB Share
Monthly Plan Rate CA$70 CA$80 CA$100
Local Anytime Minutes Included Unlimited Unlimited Unlimited (Nationwide)
Data Included (in Canada) Up to 1GB Up to 3GB Up to 5GB
Messaging Unlimited outgoing and incoming text, picture and video messaging
Calling Features Included Unlimited Nationwide Family Calling, Caller ID, Voice Mail 3, Call Waiting and Conference Calling

TELUS will launch its new plans on November 8th.

Read more: TELUS Mobility

Bell Mobility introduces new wireless plans

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Nov 072012
 

BellRogers Wireless is not the only Canadian carrier announcing new wireless plans today. Bell has also unveiled new simpler options.

“Talk and text just got better with Bell. We’re proud to be at the forefront of delivering ever-greater value to Canadian consumers, unleashing the power and potential of Bell’s tremendous range of superphones and other great mobile devices,” said Wade Oosterman, President of Bell Mobility and Bell Residential Services, and Bell’s Chief Brand Officer. “Bell’s multi-billion dollar investments in broadband network technology, industry-leading R&D spending, and global access to the leading superphones is powering increased choice and competition for Canadian consumers.”

Its new plans all come with unlimited text, picture and video messaging. The following options are now offered:

  • CA$55/month 1000 minutes, 200 MB broadband data
  • CA$65/month unlimited local talk, 1 GB broadband data and 10 hours of Bell MobileTV
  • CA$75/month unlimited local talk, 3 GB broadband data and 10 hours of Bell MobileTV
  • CA$95/month unlimited Canada-wide talk, 5 GB broadband data and 10 hours of Bell MobileTV

While the plans are very similar to the ones Rogers just announced, several of them offer an additional 10 hours of Bell MobileTV.

Bell with also offer a number of talk and text plans starting at CA$27 per month.

Read more: Bell

Rogers introduces new wireless plans

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Nov 072012
 

With 65% of its customers now using smartphones, Rogers today unveiled new wireless plans. The new choices have been significantly simplified over the previous plan structure and are much simpler to follow. The new plans range in price from CA$55 to CA$95 per month.

We are introducing new plans that better reflect how our customers are using their devices in 2012 and into the future. We’ve redesigned and simplified our price plans with you in mind and are introducing Unlimited Talk and Text with new options for Wireless Internet. Most customers can now get more wireless internet and unlimited calling for only a couple dollars more than they are paying today.

November 2012 Rogers smartphone plans

The new plans take effect today. Existing Rogers customers can update to one of these new options at any time at no cost to migrate.

Read more: Rogers RedBoard

TELUS does away with activation and renewal fees

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Oct 152012
 

TELUS MobilityAs expected, TELUS today announced it has done away with both the CA$35 activation fee for new customers and its $25 renewal fee for existing customers.

“The wireless industry and competitive landscape have changed over the years and with that, our customers’ needs have evolved,” said Brent Johnston, vice-president, Mobility Solutions, TELUS. “Our customers have told us they feel activation and renewal fees are unfair. We have been listening and that’s why we’re giving them exactly what they’ve asked for.”

At the same time, TELUS announced that it will begin charging CA$10 for SIM cards starting on November 1st. This new charge had originally been included in the activation and renewal fees. A new SIM card will only be required when a customer does not already have one for their device.

TELUS is the first of the Big Three Canadian carriers to phase these fees out. It remains to be seen if Bell and Rogers will follow suit.

Read more: TELUS

Oct 112012
 

If you’re looking to activate or renew with TELUS in the next few days, you may want to hold off for a few days. Two TELUS fees are about to vanish. The carrier will stop charging the CA$35 Activation Fee and CA$25 Renewal Fee as of October 15th. It’s part of their “journey to put Customers First.”

TELUS eliminating Activation Fee and Renewal Fee

MobileSyrupbroke the story earlier today. Official confirmation from TELUS followed shortly after via Twitter.

TELUS is the first of the Big Three Canadian carriers to roll this out. Let’s see if the competition follows suit.

Read more: MobileSyrup and TELUS [via Twitter]

Public Mobile announces Siren Music unlimited mobile service

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Aug 142012
 

Public MobilePublic Mobile today announced that it will soon launch a new unlimited mobile music service. Called Siren, the service is powered by Livewire and will launch on August 16th.

“Siren music lets you download all the songs you want and listen to them on your Android smartphone, anywhere, anytime,” said Alek Krstajic, CEO of Public Mobile. “Other carriers have per-track fees or limit your data usage. With Siren there are no per song or per album costs. It is a truly mobile service that allows you to download music on the go with no computers, no syncing and no extra devices required,” added Krstajic.

Siren will offer up more than 1 million songs at launch from labels that include Universal Music Canada, Sony Music Entertainment, and Warner Music Canada. That could grow to 5 million by the fall. Users will be able to download songs to their SD card, allowing them to be played anytime and anywhere, even when there is no cellular coverage.

Siren Music will be available on all Public Mobile Android smartphones as part of the carrier’s voice and data plans, starting at CA$40. The Siren app will come preloaded on future Public Mobile Android smartphones. Existing customers will be also able to download Siren to their Android smartphones as well.

Read more: Public Mobile

Rumour: Fido offering 6GB data plan to retain existing customers

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Jul 252012
 

FidoResponding to competitors offering 6GB data plan promotions (Rogers, Bell and Virgin Mobile, TELUS), Fido has apparently put together its own 6GB data plan offer. Unlike other promotions though, this one will only be offered to existing customers through Fido’s Retention program. According to details obtained by MobileSyrup, the $60 6GB Competitive Match Plan is “NOT available in store” or for new activations.

The plan is available with or without a contract to BlackBerry or smartphone customers. It offers the following:

  • 300 Daytime (local) minutes
  • Evenings/Weekends starting at 5pm
  • Unlimited incoming calls
  • Unlimited international SMS (no MMS)
  • 6GB data included

Much like the other offers, this one is in effect only until August 7th.

TELUS offers up its own 6GB data plan promotion

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Jul 212012
 

TELUS MobilityIt was only a matter of time and TELUS has now announced its own 6GB data plan promotion called the “Promo Voice and Data 65 – 6GB.” Similar offers are already being offered by Rogers, Bell and Virgin Mobile (as well as probably from Koodo starting next week). The TELUS offer comes with:

  • 200 Canada Wide minutes
  • 6PM early evenings and weekends
  • Unlimited Nationwide Family Calling
  • Unlimited Text and Picture Messaging
  • Unlimited NATIONWIDE talk and text messaging with your 10 Favourite Numbers
  • Caller ID, Voice Mail 3, Call Waiting and Conference Calling
  • 6GB data

The TELUS “Promo Voice and Data 65 – 6GB” costs CA$65 per month and is available until August 9th. It is offered for both activations and renewals but not as a plan change.

Read more: TELUS

Rumour: Koodo to launch “60 Canada-Wide Super 6GB” plan

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Jul 202012
 

Koodo MobileKoodo looks to be the latest carrier to jump into the 6GB data plan promotion business. It follows moves by Rogers, Bell, and Virgin Mobile earlier this week. According to an internal document obtained by MobileSyrup, the Koodo “60 Canada-Wide Super 6GB” plan comes with:

  • 250 Canada Wide minutes
  • 5PM early evenings and weekends
  • Unlimited incoming calls
  • Unlimited Text and Picture Messaging
  • Caller ID and Voicemail
  • 6GB data

The plan will be available from July 24th to August 6th. It will be open to both existing and new customers.

Read more: MobileSyrup

Bell and Virgin Mobile Canada roll out CA$60 6GB plan promotions

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Jul 182012
 

A day after Rogers unveiled its 6GB Super Plan promotion, both Bell and Virgin Mobile (a Bell flanker brand) have responded with similar promotions. The offers are quite similar but do feature a few small differences. The key points of the Bell and Virgin Mobile promotions are as follows:

  Bell Mobility Virgin Mobile Canada
Anytime minutes 200 300
Data 6GB 6GB
Other calling details Weekends & Early evenings from 6pm Weekends & Early evenings from 5pm
  Unlimited nationwide talk with any 10 numbers Unlimited incoming calls
Texts Unlimited Unlimited

As with the Rogers promotion, both of these expire on August 8th. There is also a CA$35 activation charge.

As always, be sure to check the fine print!

It remains to be seen if TELUS will step in with its own 6GB offer…

Read more: Bell Mobility and Virgin Mobile Canada

Jul 172012
 

On the same day that Rogers quietly launched the Sony Xperia ion, it has relaunched its famous 6GB data plan promotion. Now called the Rogers 6 GB Super Plan, this version of its limited time offer comes with:

  • 6 GB of Data
  • Unlimited Canada-wide MY10 calling
  • Unlimited messaging
  • Unlimited 6PM evening & weekend calling
  • 200 weekday minutes

Rogers 6GB Super Plan

According to Rogers, 6GB of data is enough to stream 100 hours of YouTube video, download 1493 songs, update your social status 1148 times a day, or send 19,980 emails. It also supports data sharing across devices (albeit at additional cost).

The 6GB Super Plan is available for CA$60 per month (including all monthly fees) until August 8th. A compatible LTE-enabled device and SIM card activation is required.

Read more: Rogers Wireless

Thousands switch to Mobilicity during National Break Your Wireless Contract Day weekend

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Jun 292012
 

MobilicityMobilicity yesterday declared its “National Break Your Wireless Contract Day” weekend sales event a success.

“Everyone at Mobilicity, from our dealer principals and part-time store staff to our team at head office wanted to personally thank Canada for making National Break Your Wireless Contract Day a big success,” said Mobilicity Chief Customer Officer Anthony Booth. “Thank you for your support and joining with us in proclaiming that Canadians deserve freedom and that wireless contracts put that freedom at risk.”

Mobilicity did not provide specific numbers to quantify its success, saying only that thousands had broken their contracts over the two day event.

Read more: Mobilicity

CA$19 billion class action “system access fee” lawsuit to go ahead in Canada

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Jun 282012
 

A CA$19 billion class action lawsuit over “system access fees” will move forward after a Supreme Court of Canada decision. The high court also declined to hear an appeal by the carriers over lower court decisions. The case will be heard in the lower court where awards are usually worth substantially less than the claims that were made.

Merchant Law Group, which brought the suit forward, said that Canada has some of the highest cell phone charges among major developed economies. “Cellular services, in which they don’t have meaningful investment, are extremely profitable, while land line services, in which they have huge investment, are marginally profitable,” said Merchant. He further described cellular services as carriers’ “gold and silver veins.” While the fee is mostly phased out, the suit argues that it was an “unjust enrichment” charged by carriers to customers over a 20 year span.

Among the companies named in the suit are BCE Inc, Rogers Communications Inc, TELUS Corp, and Bell Aliant Inc.

TELUS spokesman Shawn Hall said, “We are confident the case is without merit and baseless, at least as it relates to TELUS.”

Read more: Reuters

Mobilicity wants “National Break Your Wireless Contract Day” as next National Holiday

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Jun 202012
 

MobilicityMobilicity today announced that it is looking to give Canadians another national day to be known as “National Break Your Wireless Contract Day.” On this day, Canadians would be able to “get out of their contracts without incurring unfair, punitive early contract termination fees.”

“We can’t get Canadians the day off yet, but we can give them $200 to help ease the sting of breaking their contracts,” said Mobilicity Chief Customer Officer Anthony Booth. “We are hopeful that National Break Your Wireless Contract Day is declared an official holiday to give Canadians the freedom and peace of mind they deserve.”

Mobilicity has made a formal submission to the Federal Government to declare this day a National Holiday. While we wait to see if we will soon have another holiday, Mobilicity will this weekend (June 23rd and June 24th) offer a CA$200 credit to anyone switching to Mobilicity and porting their number over.

Read more: Mobilicity Break Free (Source: Mobilicity press release)